Due to current pandemic, shipping may take longer than usual. Thank you for your patience.

Return Policy

 We accept returns for refund or exchange  in the following cases: 

  • The incorrect item was received in terms of color, size, or model .
  •  The item is used, defective or in extremely poor quality .
  • The estimated delivery time of the order has expired.     
  • Item never received/missing.                    

  Return label is made available  for the above applicable reasons ONLY.

With exception to a missing item, we do require a photo proof of reason requesting refund. We are dedicated to proving our customers the best services and products,  we are here for you. Returns must be made within 30 days of purchase.

Should you need  assistance, contact us via our " contact us" link or email support@dreamvoltage.com